Care & Maintenance

Care & Maintenance

A little care keeps your RIDEN ride safe, smooth, and lasting for years. Here's everything you need to know.

Battery care

• Charge after each significant ride; avoid leaving it fully drained for long periods.
• Use only the supplied charger. Unplug once fully charged.
• Store the battery indoors at room temperature — avoid extreme heat or cold.
• For long storage, keep the battery around 40–60% charge and top it up monthly.

Tyres

• Check pressure regularly and keep tyres inflated to the range printed on the sidewall.
• Correct pressure improves range, comfort, and safety.
• Inspect for wear or cuts and replace when the tread is low.

Brakes

• Test brakes before every ride.
• If they feel soft or the lever pulls too far, have them adjusted before riding.
• Brake pads are wear items — replace them when thin.

Cleaning

• Wipe the frame with a damp cloth. Never use a pressure washer or submerge the bike/scooter.
• Keep the charging port clean and dry.

General checks

• Periodically check that all bolts are tight, especially folding joints and the stem.
• Keep the chain (on e-bikes) clean and lightly lubricated.
• If anything feels loose, noisy, or unusual, stop riding and contact us.

Need help? Email support@getriden.com or call +44 7411 561594.